Frequently Asked Questions

Search:     Advanced search
Browse by category:



Why I am getting skips (or the audio plays too fast) in my recorded files?

Views: 8475
Votes: 2
Posted: 25 Sep, 2007
by: Rennemeyer J.
Updated: 09 Mar, 2010
by: Rennemeyer J.

The Recommended real-time conversion speed is set based on your computer specifications. If you are experiencing skips even at the recommended setting, you can lower your recording speed by one at a time until you get to a speed where skips don't occur.

You can change your Actual conversion speed under Options -> Troubleshooting -> Actual conversion speed by changing it from Auto to a speed lower than the recommended speed.

To make sure the problem is not caused by something else, please first change your Actual conversion speed to 1 and test a small number of files to make sure they do not contain any skips. If they do not have skips at 1x, please find the optimal speed you can convert files at without skips and use that setting instead of the Auto setting.

Another way to prevent skips is by closing all other open applications and restarting your computer. MuvAudio is very resource-intensive, and any programs that may compete for these resources can introduce skips into your recordings.

For Advanced Users:

If the successful max conversion speed is much lower than MuvAudio v2 and you are using the same Operating System you can try decreasing the maximum number of cables created by MuvEnum Virtual Cable by doing the following (this will disable the ability to convert Audible files in v3.0.1.2 and older):

  1. Navigate to the MuvAudio 3 installation directory, "C:\Program Files\MuvAudio3\".
  2. Run vacjrmcp.exe as an administrator (Vista/7, right-click and "Run as administrator").
  3. Under Driver parameters, change Cables to the number of cables you want created.
  4. Click Set.
  5. Click Exit.

Remember then that you can only set the conversion speed to the maximum number of cables you just set. At this point, we recommend restarting your computer and then try finding the new speed that you can convert at without skips. If the maximum conversion speed without skips increases please let us know so that we can automate this in the software.



Answer #2: We have found an issue not related to MuvAudio that can cause skips in your recorded files. It actually is caused by a Windows Explorer issue. If when browsing a folder in Windows Explorer and you right-click on a file without first left-clicking on it and your system seems to pause when showing the context menu (the best example is when you are listening to music and the music stops playing until you close the "context menu"), this can cause skips. However, we also have the solution.

From our experience, if you left-click on the folder or file in Windows Explorer first and then right-click it will not freeze all processing. It is only when you directly right-click on a file when every process on the entire system pauses and the explorer.exe process jumps to a high cpu usage percentage (up to 100% cpu).

To fix this, you need to uncheck the Launch folder windows in a separate process option using the below instructions.

Open my computer, click on Tools in the menubar, then click on Folder Options, then click on the View tab, and make sure that Launch folder windows in a separate process is not checked.

Checking this option creates a process for each explorer window and when separated from the main explorer process, causes this issue (though it is not seen on all systems so there may be another unknown contributing factor). If you make sure this option is not checked, the explorer process remains a single process no matter the number of explorer windows opened and the problem disappears.

Also read
document On Windows Vista/7, I'm getting skips in the recorded files or the recorded files are missing audio from the first few seconds of the file when running MuvAudio. How can I fix this?

Others in this Category
document Why am I getting an error saying MuvAudio can't find "MuvEnum Virtual Cable" when I try to run the software?
document What if I am hearing all of the songs out of my speakers while playing and/or my recorded files are silent?
document
document MuvAudio reports that the MuvEnum Virtual Cables are not installed when connected over Remote Desktop. How can I fix this?
document I am running Panda Antivirus and MuvAudio crashes on load with the following error: "MuvAudio.WPF.exe - Application Error: The instruction at "0x00000000" referenced memory at "0x0000000". The memory could not be 'read'...". How can I fix this?
document MuvAudio doesn't even open (though the process shows in task manager using 99% cpu). Is there a conflict with my system?
document My converted files are silent or certain software like Battlefield 2 and/or certain hardware no longer works correctly after installing MuvAudio. How can I fix this?
document When the MuvAudio closes, I get a Blue Screen of Death (BSOD) pointing to the file lvckap.sys. How can I fix this?
document How can I make MuvAudio support the following audio file attributes: 8-32bit, 8,000-192,000kHz, 1-8 channels (combined into 2)?
document MuvAudio was unable to load and/or convert some of my files because there was an issue with Windows Media Player. How can I fix this?
document On Windows Vista, MuvAudio converts one song from each session and then gives a message that I need to restart my computer to continue processing and/or I am getting a "Windows - Bad Image" message. How can I fix this?
document On Windows Vista, why do I see a small window flash on my screen and disappear while recording?
document On Windows Vista, why do sessions stop at the end of song and start up when all sessions songs of that number have finished?
document On Windows Vista, why is my maximum recommend recording speed slower than it was on previous operating systems?
document I'm getting a "Windows Media Revocation and Renewal", "C00D11B1", or other message that tells me I have to restart my computer when playing files in Windows Media Player or converting them in MuvAudio. I'm running Windows Vista or Windows 7. How can I fix this?
document On Windows Vista/7, I'm getting skips in the recorded files or the recorded files are missing audio from the first few seconds of the file when running MuvAudio. How can I fix this?
document How can I get Windows Media Player and MuvAudio to play .RAX (Rhapsody) files?
document Using MuvAudio on Windows 2008 Server (Step-By-Step On Enabling Required Features)
document After installing MuvAudio I now receive a message box that says: "Realtek HD Audio Manager EAccess Violation". How can I fix this?
document MuvAudio does not load or shuts down unexpectedly, with no error messages.
document When starting MuvAudio, I get a message saying that the "MuvEnum Virtual Cable" is not installed and it fails to repair it. How can I fix this?
document The program is very sluggish and/or randomly doesn't display certain items. How can I improve the performance?
document MuvAudio was unable to load and/or convert some of my files because there was an issue with iTunes. How can I fix this?
document I'm trying to convert files to the MP3 format and I keep getting the following error: "There was an error during conversion: BASS_OK". How can I fix this?



RSS