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 Post subject: my key code does not work, no response from support
 Post Posted: Wed Jan 02, 2008 10:51 am 
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Joined: Wed Jan 02, 2008 10:40 am
Posts: 1
I had to reformat my hard drive and when I went to put in my user name and unlock code they didn't work. I e-mailed support a few times over the past week and got no response. I even sent them a copy of the original e-mail with the user name and code on them. I am finding this type of support more and more when it comes to software purchases. Very frustrating.

Mark Metiva :(


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 Post Posted: Thu Jan 03, 2008 12:45 pm 
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Joined: Thu Mar 31, 2005 9:24 am
Posts: 1108
Mark,

Our first email was sent on Dec. 26th, to m_tiva@yahoo.com. We have responded to your second and third emails as well. I assume it didn't reach you because of it possibly being filtered or because it was an invalid address. Please let us know if you have any issues with the below.

You will need a new unlock code. To receive a new unlock code, we need your new registration number:

This can be found by running the trial (www.muvaudio.com/muvaudiov17.exe) from the machine that you would like to use MuvAudio on and then right-clicking on the registration number (in the form of ########-AU), clicking copy, and then pasting it below as a reply to this email with the following:

Registration Number (########-AU):

Name:

Once received, we will email you your Unlock Code.

Thank you,

John

MuvEnum Support

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John
MuvEnum

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